AI Sva (the "Service") provides Facebook Page automation such as comment replies, inbox flows, and page utilities. This Privacy Policy describes what data we process, how we use it, and your choices.
Data We Process
- Facebook account and Page information you authorize (e.g., app‑scoped user ID, Page IDs, Page names, and Page access tokens).
- Page content and events necessary to operate features you enable (e.g., post/comment IDs, message IDs, PSIDs, webhook payloads).
- Configuration you create in the app (e.g., auto‑reply campaigns, prompts, templates).
- Basic usage and diagnostic logs to ensure reliability and prevent abuse.
How We Use Data
- To operate the features you request (e.g., reply to comments or messages on your connected Pages).
- To maintain security and prevent misuse (e.g., detect repeated trial abuse by Page ID).
- To provide support and improve the Service.
Data Sharing
We do not sell personal data. We share data only with service providers necessary to run the Service (e.g., Meta/Facebook APIs), and only as required for the specific feature in use.
Retention
- Operational data is retained while your account is active and for a reasonable period afterward for security and compliance.
- Backups are cycled on a schedule. When you delete data, it will be removed from active systems and then from backups by natural rotation.
- For anti‑abuse and compliance, we may retain Page ID(s) only (no user identifiers) when an account requests deletion.
Your Choices
- You can remove our App from your Facebook settings at any time. Meta will send us a data deletion request.
- You can request deletion directly by contacting us; we will delete the data associated with your app‑scoped user ID.
Data Deletion
Our Facebook Data Deletion Callback is available at https://ai-sva.com/data_deletion.php. For manual requests, email info@ai-sva.com or use the Contact form on the homepage.
Security
We apply reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure; use the Service responsibly and keep tokens private.
Children
The Service is not directed to children under 13 and should not be used by them.
Changes
We may update this policy to reflect improvements or legal requirements. We will post the updated version here with the new effective date.
Contact
Email: info@ai-sva.com. Website: https://ai-sva.com.